Tuesday, March 30, 2010

IF IT AINT ONE THING ITS ANOTHER

03.30.2010



Dear Friends of Mochilla,


First of all, I would like to thank you from the bottom of my heart for investing your hard earned $35 into our tiny company on the promise that the Timeless DVD Box Set would be shipped to you on the 30th of March. Unfortunately, I am in the unenviable position of informing you that the product won't be shipping on time due to circumstances out of our control. Our production lead time has been extended due to manufacturing issues.

I am very sorry to inform you that the DVDs are currently behind schedule and will be arriving in 2-3 weeks. Once they arrive, we will ship them via Priority USPS to you with a small gift from us for your kindness, support and above all, your PATIENCE.

You will still have the box set weeks before it hits the stores. The whole series is truly a treasure trove of amazing performances and stunning music complete with special features.

If for any reason you can’t wait and would like a refund, please let us know. We'd be happy to do so. But, I encourage you to wait just a few weeks longer for a product, of which, we are extremely proud. Everyone has worked tirelessly on this project and I believe it's worth the wait.

Thank you for understanding and your support.

Mochilla and Timeless would be nothing if it wasn’t for you.


With much love and respect.

B+ and the whole Mochilla Team.